Hawthorn Suites Fargo
Posted August 2, 2019
Professionally represent NHS while successfully building our client base of business by selling guest rooms, function space, and food & beverage events. The Sales Manager is responsible for soliciting business through direct client contact for the purpose of maximizing profits of the hotel.
Duties and Responsibilities
Solicit sales for the property through planned, personal appointments, telephone solicitations, and various social media channels.
Negotiates room blocks, room rates, function space, food and beverage prices, and hotel services within approved departmental booking guidelines. Confirms in writing to the client and all affected hotel departments all group requirements via group sales contract, corporate rate agreement, or catering event order.
Actively participates in sales trips to local trade and professional associations/corporations, travel agents, as well as other local and state organizations that could result in potential business for the hotel.
Ensures that current and prospective client databases are maintained, that files are kept current and accessible, and that timely sales recap reports are submitted to the Sales Director.
Responsible for acquiring and maintaining a solid base of customers to attain a high level of occupancy and level of profitability.
Work collaboratively with other departments employees to ensure successful events resulting in repeat business.
Follow-up on all meeting and banquet functions with the customer contact person and solicit future business.
Conducts hotel tours and entertains qualified potential clients in accordance with the company and property policies.
Assists the Sales Director in the preparation of the department budget and overall sales objectives and strategies of the hotel.
Required Skills and Experience
Highly energetic and motivated individual
Must have strong sales and communication skills
Previous hospitality industry experience preferred but not required
Excellent interpersonal and communication skills with strong customer/client focus essential
Self-Starter with ability to work independently and as a team
Strong problem-solving skills
Excellent written communication skills
Ability to work in a fast-paced, high pressure environment
Ability to shift and manage multiple priorities
Results driven focus and ability to work through to completion in a timely manner
Adaptable to change
Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook
Hawthorn Suites Fargo
96 Room Extended Stay
Welcome to Hawthorn Suites by Wyndham Fargo, located minutes from Hector International Airport (FAR) and walking distance from West Acres Shopping Center. Our convenient location offers easy access to I-29 and I-94, as well as North Dakota State University for those visiting students in the area. All of our spacious suites are equipped with the extended stay essentials including fully-equipped kitchens and free WiFi access. For those who are traveling on business, we are nearby Eide Bailly, Microsoft, Sanford Medical Center, Bobcat, and John Deere Electronic Solutions.
With 336 square feet of event space, our hotel features a polished meeting room, which can be arranged to accommodate 30 conference or banquet guests. We also arrange great rates for groups — large or small.