Staybridge Suites Scottsdale - Talking Stick
Scottsdale, AZ

Posted September 27, 2019

General Manager

The Staybridge Suites, proudly managed by National Hospitality Services, will be the newest hotel addition to the Talking Stick Cultural and Entertainment Destination Area! Offering 112 spacious guest suites, outdoor pool and hot tub, on-site meeting space, fitness center, and more - the Staybridge is poised to be a premier choice for both business and leisure travelers.

As a part of the Talking Stick community - the Staybridge will offer guests easy access to many options for shopping and dining as well as close proximity to great attractions including Talking Stick Golf Club, Salt River Fields at Talking Stick, Odysea Aquarium, and the Casino at Talking Stick Resort.

Job Overview


The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

Duties and Responsibilities

  • Ensures compliance with management company and franchise standards for personnel administration and performance, service to patrons, and room rates

  • Delivers outstanding guest service and financial performance

  • Delegates authority and assigns responsibility to all employees; supervises work activities of all employees

  • Ensure staff receives proper training for each position, including safety training and standard operating procedures

  • Allocates funds, authorizes expenditures, and assists departmental managers in budget planning

  • Monitors cost controls for each department on a regular basis

  • Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance

  • Answers patrons' complaints and resolves problems to maintain Guest Satisfaction

  • Handles and resolves employee issues

  • Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines

  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures

  • Ensures bank deposits are made daily, including weekends and holidays

  • Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner

  • Audits daily reports and processes monthly reports

  • Order supplies and equipment as needed and in accordance with company procedures

  • Must be in close proximity so available to manage hotel situations/emergencies

Required Skills and Experience

  • A minimum of five years’ experience as a hotel General Manager is required.

  • Ideal candidate will have a sound background in sales, operations, yield management, financial reporting and delegation.

  • This is an excellent opportunity for a proven leader looking for a quality, team-oriented, profitable property.

  • Highly energetic and motivated individual

  • Must have strong leadership skills

  • Associates degree or higher level of education preferred

  • Excellent interpersonal and communication skills with strong customer/client focus essential

  • Self-Starter with ability to work independently and as a team

  • Strong problem-solving skills

  • Excellent written communication skills

  • Ability to work in a fast-paced, high pressure environment

  • Ability to shift and manage multiple priorities

  • Results driven focus and ability to work through to completion in a timely manner

  • Adaptable to change

  • Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook

  • High level of flexibility regarding overtime during times busy periods as required by the business

Staybridge Suites Scottsdale - Talking Stick

112 Room Extended Stay

Our Hotel

Welcome to Staybridge Suites Scottsdale – Talking Stick, an upscale extended stay hotel that provides a warm, homelike experience for guests who spend time away from home. Only 20 minutes from Phoenix Sky Harbor Airport and in the Talking Stick Entertainment District making this the perfect place to stay during your Scottsdale family vacation.

Talking Stick Visitors Center, Octane Raceway in the Pavilions, Talking Stick Resort and Casino, Talking Stick Golf Club, Odysea in the Desert including, the Aquarium, Butterfly Wonderland, Mirror Maze, Polar Play and Pangaea Land of the Dinosaurs. It also makes a stop at Topgolf where players can hit golf balls containing computer microchips that track each shots accuracy and distance while also awarding points for hitting targets. Staybridge Suites Pavilions at Talking Stick is walking distance to Salt River Fields, the home of the Arizona Diamond Backs and Colorado Rockies Spring training and many year round events.

Most importantly you can start your day with a Complimentary full hot breakfast offered daily, a complimentary evening reception on Monday, thru Wednesdays or if you prefer you can always Grill outdoors. Guests will also appreciate our spacious work desks in every room, a business center, a fitness center to keep you performing at your best.

Staybridge Suites Scottsdale - Talking Stick

9141 East Hummingbird Lane

Scottsdale, AZ 85250

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