Staybridge Suites Scottsdale - Talking Stick
Posted September 27, 2019
The Staybridge Suites, proudly managed by National Hospitality Services, will be the newest hotel addition to the Talking Stick Cultural and Entertainment Destination Area! Offering 112 spacious guest suites, outdoor pool and hot tub, on-site meeting space, fitness center, and more - the Staybridge is poised to be a premier choice for both business and leisure travelers.
As a part of the Talking Stick community - the Staybridge will offer guests easy access to many options for shopping and dining as well as close proximity to great attractions including Talking Stick Golf Club, Salt River Fields at Talking Stick, Odysea Aquarium, and the Casino at Talking Stick Resort.
The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
Duties and Responsibilities
Ensures compliance with management company and franchise standards for personnel administration and performance, service to patrons, and room rates
Delivers outstanding guest service and financial performance
Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
Ensure staff receives proper training for each position, including safety training and standard operating procedures
Allocates funds, authorizes expenditures, and assists departmental managers in budget planning
Monitors cost controls for each department on a regular basis
Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance
Answers patrons' complaints and resolves problems to maintain Guest Satisfaction
Handles and resolves employee issues
Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines
Adheres to all franchise and company procedures and regulations as well as standard operating procedures
Ensures bank deposits are made daily, including weekends and holidays
Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner
Audits daily reports and processes monthly reports
Order supplies and equipment as needed and in accordance with company procedures
Must be in close proximity so available to manage hotel situations/emergencies
Required Skills and Experience
A minimum of five years’ experience as a hotel General Manager is required.
Ideal candidate will have a sound background in sales, operations, yield management, financial reporting and delegation.
This is an excellent opportunity for a proven leader looking for a quality, team-oriented, profitable property.
Highly energetic and motivated individual
Must have strong leadership skills
Associates degree or higher level of education preferred
Excellent interpersonal and communication skills with strong customer/client focus essential
Self-Starter with ability to work independently and as a team
Strong problem-solving skills
Excellent written communication skills
Ability to work in a fast-paced, high pressure environment
Ability to shift and manage multiple priorities
Results driven focus and ability to work through to completion in a timely manner
Adaptable to change
Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook
High level of flexibility regarding overtime during times busy periods as required by the business
Staybridge Suites Scottsdale - Talking Stick
112 Room Extended Stay
Welcome to Staybridge Suites Scottsdale – Talking Stick, an upscale extended stay hotel that provides a warm, homelike experience for guests who spend time away from home. Only 20 minutes from Phoenix Sky Harbor Airport and in the Talking Stick Entertainment District making this the perfect place to stay during your Scottsdale family vacation.
Talking Stick Visitors Center, Octane Raceway in the Pavilions, Talking Stick Resort and Casino, Talking Stick Golf Club, Odysea in the Desert including, the Aquarium, Butterfly Wonderland, Mirror Maze, Polar Play and Pangaea Land of the Dinosaurs. It also makes a stop at Topgolf where players can hit golf balls containing computer microchips that track each shots accuracy and distance while also awarding points for hitting targets. Staybridge Suites Pavilions at Talking Stick is walking distance to Salt River Fields, the home of the Arizona Diamond Backs and Colorado Rockies Spring training and many year round events.
Most importantly you can start your day with a Complimentary full hot breakfast offered daily, a complimentary evening reception on Monday, thru Wednesdays or if you prefer you can always Grill outdoors. Guests will also appreciate our spacious work desks in every room, a business center, a fitness center to keep you performing at your best.