Hilton Garden Inn Chicago/Tinley Park
Tinley Park, IL

Posted September 5, 2019

Houseperson

The Houseperson (sometimes referred to as a Houseman) is responsible for keeping the general appearance of the facility in clean, functional and working order. This includes being accessible to guests by providing the best customer service experience possible.

 

Duties and Responsibilities

  • Thoroughly clean all furniture, elevators, glass, planters, etc. in public areas such as the lobby, pool and public restrooms to Delta and NHS standard.
  • Stock housekeeper carts with supplies as directed by the Executive Housekeeper.
  • Sweep, mop, scrub and vacuum hallways, stairs and office spaces.
  • Pick up trash from parking lot and outdoor areas on the property.
  • Assist with various housekeeping and maintenance duties as directed by the Executive Housekeeper.
  • Report any observed damage, unusual happenings and safety concerns to the Executive Housekeeper.
  • Maintain a solid understanding of housekeeping and laundry supplies.
  • Inform management of hazardous situations, emergencies or security threats. 
  • Respond in a courteous and prompt manner to all guest question and/or concerns.
  • Promptly report all maintenance concerns and follow up on repairs.
  • Assist with shuttle service when directed.


Required Skills and Experience

  • Excellent interpersonal and communication skills with strong customer/client focus essential.
  • Strong problem-solving skills.
  • Ability to work in a fast-paced, high pressure environment.
  • Ability to shift and manage multiple priorities.
  • Adaptable to change.
  • High level of flexibility regarding hours during times busy periods as required by the business.
  • Must be 21 years of age or older and have good driving record.


Compensation: 10.00

Hilton Garden Inn Chicago/Tinley Park

117 Room Hotel

At A Glance

Conveniently located along Interstate 80 at the La Grange Road interchange, the Hilton Garden Inn, Tinley Park, IL is a short 35-minute drive from downtown Chicago. The Hilton Garden Inn boasts 117 guest rooms, ranging from queen/queen, to king, to king two-room suites throughout the property’s three floors, 2,213 square feet of event place and The Garden Grille and Bar. The property also provides an indoor pool and whirlpool, 25-hour fitness center, gift shop, laundry facilities, complimentary shuttle service and a business center.

  • Complimentary shuttle within a 5-mile radius, based upon availability. Trips to Hollywood Casino Amphitheater not available
  • Conveniently located off I-80
  • Event space for groups of up to 90 guests
  • Daily cooked-to-order breakfast, 24-hour Pavilion Pantry®, and in-room microwave and refrigerator
  • Complimentary 24-hour business center and WiFi access

Hilton Garden Inn Chicago/Tinley Park

18335 South La Grange Road

Tinley Park, IL 60487

Telephone (708) 429-2266