Fairfield Inn & Suites Blaine
Posted October 4, 2019
Fairfield Inn & Suites, proudly managed by National Hospitality Services, is located close to the National Sports Center in Blaine, MN. This hotel will host families traveling and staying for sporting events and will be closely tied to the National Sports Center in events, meetings and guests.
The Night Auditor is responsible for posting and balancing charges and settlements for rooms, maintaining files and resetting the systems for the next day’s operations as well as working at the front desk of the hotel greeting and checking in arriving guests and checking out departing guests. The Night Auditor also provides excellent customer services to current and future guests and making reservations for incoming phone calls or walk-ins.
Duties and Responsibilities
Set up the daily Breakfast Buffet as assigned.
Maintain a clean buffet and dining area. Wipe dining tables as guest depart.
Monitor, cook and stock breakfast and social items throughout the shift.
Follow all food, health and safety procedures at all times including wearing gloves while handling food and washing hands regularly.
Stock designated supply of silverware, glassware, chinaware and other equipment for service.
Monitor and maintain correct temperature of food at all times.
Remain professional in appearance and conduct at all times.
Wash, dry and stock dishes.
Ensure smooth guest service each morning.
Complete closing duties as directed.
Accountable for actions and decisions.
Clean up any spills immediately.
Clean and sanitize service lines, beverage dispensing equipment and other equipment as directed.
Communicate with management issues regarding safety and service in a timely manner.
Respond in a courteous and prompt manner to all guest question and/or concerns.
Understand and respond to customers’ needs and ensure a high level of guest satisfaction.
Required Skills and Experience
Background in food and beverage service preferred but not required.
Must be a morning person! Reliability is critical.
Ability to carry multiple dishes at one time.
High level of organization and time management skills
Excellent guest service skills
Highly energetic and motivated individual
Excellent interpersonal and communication skills with strong customer/client focus essential
Strong problem-solving skills
Ability to work in a fast-paced, high pressure environment
Ability to shift and manage multiple priorities
Must be able to lift at least 25 pounds, unassisted.
Fairfield Inn & Suites Blaine
82 Room Hotel
We provide warmth and comfort with every stay here at Fairfield Inn & Suites. You'll feel right at home from the moment you walk through the doors, and find true comfort and relaxation in our modern, spacious guest rooms and suites. We offer premium amenities including complimentary breakfast, high-speed wifi, indoor pool and whirlpool, fitness center, convenience market, guest laundry, and more. Our location offers easy access to I-35W, and we are situated less than 1 mile from the National Sports Center. Other local highlights include Four Seasons Curling Club, Fogerty Arena, Bethel University and the University of Minnesota, Northtown Mall, Rice Creek Chain of Lakes Park Reserve, numerous golf courses, and plenty of options for shopping, dining and entertainment.