Staybridge Suites Rochester - Commerce Drive NW
Rochester, MN

Posted October 8, 2019

Executive housekeeper

The Staybridge Suites in Rochester, proudly Managed by National Hospitality Services is an all-suite extend stay hotel designed to give you the most home-like stay possible. It is conveniently located off Highway 52 with easy access to Highway 63, Highway 14 and I-90 with easy access to Rochester International Airport and Minneapolis Airport. Suites include fully equipped kitchens and amenities designed to enhance business trips or vacations. These perks paired with outstanding customer service make anyone feel right at home.

Job Overview

The Executive Housekeeper is responsible for all duties of the housekeeping operations and cleanliness levels in all areas of the property. The Executive Housekeeper will promote an atmosphere that ensures guest and employee satisfaction. The position requires strong attention to detail, leadership skills and the ability to effectively deal with other members of the management team, guests and employees.

  • Responsible for short and long term planning and the management of the hotel’s housekeeping operations.

  • Ensure company, federal, state and local health, sanitation and safety standard and regulations are maintained.

  • Recommend budget, labor cost plans and objectives and manage within the approved plans.

  • Maintain a solid understanding of housekeeping and laundry supplies.

  • Train employees on the importance of greeting guests and assisting with their requests.

  • Develop and maintain a consistent inspection program.

  • Partner with the General Manager to purchase linens and housekeeping supplies as needed.

  • Monitor and develop team member’s performance including conducting performance evaluations and delivering recognition.

  • Manage daily activities of the department. Plan and organize work, communicate goals, and schedule employees to ensure proper coverage.

  • Communicate and enforce all hotel policies and procedures.

  • Inform management of hazardous situations, emergencies or security threats.

  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing training and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations.

  • Assist in recruiting and interviewing new team members as needed.

  • Conduct new hire and on-going training as needed.

  • Respond in a courteous and prompt manner to all guest question and/or concerns.

  • Maintain open communication between management and employees.

  • Promptly report all maintenance concerns and follow up on repairs.

  • Research and evaluate new product and methods to increase efficiency and productivity.

  • Responsible for developing performance standards, procedures and rules used to ensure proper and safe work habits and a safe work environment. Conduct regularly scheduled training sessions on those safe work habits.

Required Skills and Experience

  • High school or equivalent education required.

  • A minimum of two years hotel housekeeping experience and one year supervisory/management experience is required.

  • Must have strong leadership skills.

  • Excellent interpersonal and communication skills with strong customer/client focus essential.

  • Strong problem-solving skills.

  • Ability to work in a fast-paced, high pressure environment.

  • Ability to shift and manage multiple priorities.

  • Adaptable to change.

  • Understand and efficiently operate a computer.

  • High level of flexibility regarding overtime during times busy periods as required by the business.

Compensation: 30,000-36,000

Staybridge Suites Rochester - Commerce Drive NW

109 Room Extended Stay

Our Hotel

This hotel's property in the Rochester, MN area is conveniently located off Highway 52 with easy access to Highway 63, Highway 14 and I-90; delivering travelers the perfect combination of comfort and convenience. Spacious suites are equipped with amenities designed to enhance your business trip or vacation. These perks paired with outstanding customer service make you feel at home at the Staybridge Suites Rochester hotel.

The hotel's easy access to Rochester International Airport (RST) and Minneapolis Airport (MSP) ensures a hassle free stay for all guests. A speedy commute to Mayo Clinic, St Mary's Hospital, Methodist Hospital, and IBM, is certain, too. With free wired and wireless HSIA, a 24 hour Business Center.

Since the hotel is near Apache Mall, Shoppes on University Square and Downtown Rochester, our guests are minutes from some of the best shopping in Rochester.

As our hotel's guest in Rochester, you have the flexibility of home with 24 hour features like a Fitness Center and free laundry facilities. A free breakfast buffet and evening Social Receptions create a feeling of community in Rochester. The hotel's indoor pool and whirlpool is a plus. 

Staybridge Suites Rochester - Commerce Drive NW

2350 Commerce Drive

Rochester, MN 55901

Telephone (507) 280-9000