Staybridge Suites Fargo
Posted February 3, 2020
Director of Sales
The Staybridge Suites in Fargo, proudly managed by National Hospitality Services is an all-suite extend stay hotel designed to give you the most home-like stay possible. It is conveniently located off I-94 with easy access to I-29, delivering travelers the perfect combination of comfort and convenience. Suites include fully equipped kitchens and amenities designed to enhance business trips or vacations. These perks paired with outstanding customer service make anyone feel right at home.
The Director of Sales is a key position within the hotel responsible for acquiring and maintaining a solid base of customers ensuring the hotels continued success and profitability.
Duties and Responsibilities
Directs the activities of hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of hotel sales/revenues.
Develops and maintains relationships with key clients in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.
Develops and manages the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed established revenue plan and to accurately report variances/projections to management.
Directs the scheduling of conventions and business group activities at the hotel and coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
Develops hotel-level tactical sales plans to support overall system-wide sales plans/strategies and programs.
Develops and maintains good relationships with officials and representatives of local community groups/organization, and companies
Assists the General Manager in the development and update of the hotel-level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company.
Hires, trains, and provides career development for all sales personnel; conducts performance evaluations and provides constructive feedback to employees.
Solicit sales for the property through planned, personal appointments, telephone solicitations, and various social media channels.
Negotiates room blocks, room rates, function space, food and beverage prices, and hotel services within approved departmental booking guidelines. Confirms in writing to the client and all affected hotel departments all group requirements via group sales contract, corporate rate agreement, or catering event order.
Actively participates in sales trips to local trade and professional associations/corporations, travel agents, as well as other local and state organizations that could result in potential business for the hotel.
Ensures that current and prospective client databases are maintained, that files are kept current and accessible, and that timely sales recap reports are submitted to the General Manager and Regional Director of Sales.
Responsible for acquiring and maintaining a solid base of customers to attain an overall high level of occupancy and level of profitability.
Work collaboratively with other departments employees to ensure successful events resulting in repeat business.
Follow-up on all meeting and banquet functions with the customer contact person and solicit future business.
Conducts hotel tours and entertains qualified potential clients in accordance with the company and property policies.
Required Skills and Experience
Minimum 7+ years in Hospitality Industry Sales Positions
Minimum 3+ years in Sales Leadership Positions
Highly energetic and motivated individual
Must have strong leadership and communication skills
Ability to motivate and manage others
Strong problem-solving skills
Excellent verbal and written communication skills
Ability to work in a fast-paced, high pressure environment
Ability to shift and manage multiple priorities
Results driven focus and ability to work through to completion in a timely manner
Adaptable to change
Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook
Staybridge Suites Fargo
80 Room Extended Stay
Centrally located near Interstate 94, and just minutes from Hector International Airport (FAR), North Dakota State University (NDSU) and the Fargodome. The Staybridge Suites Fargo offers a multitude of amenities that will help you feel comfortable whether you are here for an extended stay or just an overnight visit. Our award-winning hotel and staff will be glad to welcome you and make you feel right at home. We are located just a short five-minute drive from West Acres Mall, the largest retail shopping center in North Dakota. Our hotel guests have easy access to a many restaurants and retail locations. Corporate travelers will also appreciate our location near businesses such as Microsoft, Essentia Health, Sanford Medical, Blue Cross/Blue Shield, John Deere, Cargill, Noridian, Case and much more! At this all-suite hotel, you'll enjoy apartment-style accommodations including a kitchen with a full-size refrigerator. During your stay in Fargo, be sure to take advantage of our complimentary laundry machines, which are available 24 hours. Hot breakfast is served every day, and evening receptions serving a light meal and beverages three nights a week offer a chance for you relax and mingle with other guests.